FAQs

Creek Baby Co FAQs


Where can I find a sizing chart?

--Our sizing charts are specific to each item inside of the description of the item.If you ever have a question about sizing, feel free to contact us. You can also visit our  Facebook VIP page and see modeled pictures from our team members with stats and sizes for a better look at how items fit.

All products made and sold by CreekBabyCo meet CPSC safety requirements.

Are there any discount codes I can use?

--All members of the Creek Baby Co team are supplied with discount codes to give out to friends and family. You can find our team members on Instagram under our tagged photos. Many of our members supply their code on the photos they post.

Why join the VIP Group?

--With the recent changes to Instagram and Facebook, we are finding that many of our followers aren't seeing releases right away. In an effort to combat the changes to the social media algorithm, we created our Facebook VIP group. In the group, we share first looks as well as offer exclusive releases and discounts. You can join our VIP group by clicking on the VIP Group link in our menu bar.

What if i need to return an item/exchange an item?

--Due to the sensitive handmade nature of the items, returns and exchanges will not be allowed. If the item is found to be defected, the customer must notify Creek Baby Co within 3 days of receiving the item (per shipment delivery date). On case by case basis, if defect is found and notified in a timely fashion, vendor will allow return or exchange. No sizing exchanges will be allowed.

Where are you located?

--Your Creek Baby Co items are handmade in Tampa, FL.

What is the turnaround/production time on my item?

-- Our handmade items are ready to ship. Please allow up to 3 days to ship our RTS product (excludes weekends and holidays). Production time does not  shipping time.

How can I reach someone at Creek Baby Co?

--There is a "contact us" Form at the bottom of our page, or you can simply email creekbabyco@gmail.com. Please allow 24-48 hours for response.